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Privacy Policy

Last Updated: March 12, 2026

Introduction

This Privacy Policy explains how Albmemo (the "App") handles your personal information. By using this App, you agree to the terms of this Policy.

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Information We Collect

Information Collected by the App

The App stores the following information locally on your device. Information transmitted to external services is described in the "Communication with External Services" section.

Type of Information Purpose Storage Location
Memory records (title, dates, destinations)Memory management and displayDevice (Pro: also backed up to cloud)
Event information (title, notes, time)Recording events within memoriesDevice (Pro: also backed up to cloud)
Photo files and thumbnailsPhoto display in memoriesDevice (Pro: also backed up to cloud)
Photo EXIF data (date/time, GPS coordinates)Auto-filling event date/time and locationDevice (Pro: also stored as metadata in cloud)
App settings (theme, display style)App personalizationDevice only
Purchase informationSubscription managementApp Store / Google Play (external)

Account and Authentication Information

If you use cloud backup or sharing features, the following information is stored on our servers:

Type of Information Purpose Storage Location
Email addressAccount identification and loginCloudflare D1 (server)
Display nameProfile display and member identification in Shared RoomsCloudflare D1 (server)
Profile imageProfile display and member identification in Shared RoomsCloudflare R2 (image) + D1 (URL reference)
Authentication tokens (OAuth)Google / Apple sign-inDevice (SecureStore) + server (session management)
User IDData associationCloudflare D1 (server)

Account registration is optional. If you do not create an account, none of the above information is collected, and all data is stored exclusively on your device.

Information We Do NOT Collect

The App does NOT collect:

Communication with External Services

Address Search (Geocoding)

When searching for or registering trip destinations, the App sends queries to the following external services:

Only search keywords or coordinates are transmitted to these services. No user-identifying information (account details, device identifiers, etc.) is sent.

Crash Reporting (Error Analysis)

The App sends crash and error information to Sentry (Functional Software, Inc.) to improve app stability.

Information that IS sent:

Information we do NOT intentionally send:

However, error diagnostic data may include the type of database operation and error cause. User content itself is not included in diagnostic data by design.

Crash reporting is only active in production builds and is not sent during development. For details, see Sentry's Privacy Policy.

Feedback Submission

When you use the in-app "Send Feedback" feature, the following information is transmitted:

Feedback is submitted anonymously. No personally identifiable information such as email address, user ID, or device identifier is sent. Submitted feedback is not stored on our servers and is immediately forwarded to the development team's internal communication tool (Discord).

Payment Processing

Subscription purchases and management are processed through the App Store or Google Play. Subscription status is managed through RevenueCat, Inc. Purchase history and subscription status are sent to RevenueCat. For details, see RevenueCat's Privacy Policy.

Cloud Storage and Processing

Cloud Backup

Pro subscribers can back up their trip records, event information, and photos to the cloud. Cloud-stored data is hosted on Cloudflare R2 (a cloud storage service).

Server-Side Data Processing

Data stored in the cloud may be processed on the server side for the following purposes:

Third-Party Processors

The following third parties are involved in data processing for the App's services:

Data Retention

Cloud-stored data is retained and deleted according to the following policy:

Encryption

Cloud-stored data is encrypted both in transit (TLS) and at rest (Cloudflare standard encryption). End-to-end encryption (E2EE) is not used, as server-side data processing is required for planned AI features.

Shared Rooms

The App provides a "Shared Room" feature that allows you to share trip memories with other users. Data added to a Shared Room can be viewed or edited by the room's members. The scope of sharing is managed by the room owner.

When using Shared Rooms, your display name, profile image, and email address may be visible to other members of the room.

International Data Transfer

When using cloud features, your data may be stored and processed on servers operated by the third-party processors listed above (all US-based companies). These servers may be located outside your country of residence. By using cloud features, you consent to this cross-border data transfer.

Photos and EXIF Data

The App imports only photos explicitly selected by the user. During import, EXIF data (date/time, GPS coordinates) is read to assist with event date/time and location input.

For free plan users, extracted EXIF data is used only on the device. For Pro subscribers with cloud backup enabled, EXIF data is also stored in the cloud as part of the metadata.

Data Storage and Management

Local Storage

For free plan users, all App data (except billing information) is stored exclusively on your device. For Pro subscribers with cloud backup enabled, data is stored both on your device and in the cloud. See the "Cloud Storage and Processing" section for details.

Data Deletion

You can delete your data by:

  1. Deleting within the App: Trips and events can be deleted individually. Associated photo files are also deleted
  2. Uninstalling the App: Data on your device will be deleted. Cloud-stored data is retained until account deletion or for a period after Pro plan cancellation
  3. Clearing app data from device settings: Data on your device will be deleted
  4. Deleting your account: Your personal data (photos, trips, and account info) will be deleted from both the server and your device. Content you posted in Shared Rooms may be anonymized and retained to preserve the experience for other members

Third-Party Sharing

The App does not sell your information to third parties. However, as described in the "Cloud Storage and Processing" section, data processing is delegated to Cloudflare and Anthropic to the extent necessary for providing cloud features. When using the Shared Room feature, shared data can be viewed and edited by room members.

Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Security

The App implements the following security measures:

Changes to This Privacy Policy

This Policy may be updated as necessary. Significant changes will be communicated through the App. Your continued use of the App after changes constitutes acceptance of the updated Policy.

Contact Us

For questions or concerns about this Policy, please contact us at:

Your Rights

Under the Act on the Protection of Personal Information (APPI) of Japan, you have the following rights:

To exercise these rights, please contact us at the email address listed above. We will respond within a reasonable period after verifying your identity.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of Japan.